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Posted onTrustindex verifies that the original source of the review is Google. David was so helpful in assuring me the job would be done and sent Martin, an AV veteran of a few decades. He was able to remove my old thicker tv that was mounted and hang my 75” frame TV flush with the wall and route the cords behind the wall, all the while cleaning up the many old cords that had been shoved back there from the last couple decades. Martin also hooked up the existing ceiling speakers in my home with an amp and I am now actually dining in my dining room BEYOND Thanksgiving and Christmas because it’s just so cozy with that music in there. He was honest in telling me to return my Sonos surround speakers I got for Christmas because my open room was not conducive to that set up, which I really appreciated. Worked with them before helping me with my internet, and will again and again any time I need tech help!Posted onTrustindex verifies that the original source of the review is Google. David guided me to a perfect surround system for my living room. I got the feeling that, even though mine was a small job, he gave me the same personal attention he would give to his largest customers. Many thanks!Posted onTrustindex verifies that the original source of the review is Google. I wanted to upgrade my TV and audio equipment from a 32” TV and 40-year old component stereo system to a large screen TV and a soundbar in anticipation of improved audio capabilities and integration with video and music streaming services. Because of the fairly significant financial commitment that I would be making, as well as my own limited familiarity with all the options available today, I decided that an additional investment in obtaining professional advice and guidance for this process was key to my making an informed decision. I contacted Audio-Video of Charlotte (AVC) and had multiple conversations with owner, David Stollmack. Over the course of a couple of weeks I met with Robert, who came to my home to further discuss my interests and to assess the area in my home where new equipment would be located. A plan was proposed and was tweaked to better fit within my budgetary constraints. A few days after I approved the plan, my new 65” Samsung TV and Sonos soundbar were delivered. AVC’s installer, Martin, came out to install and set up the equipment and provided usage instructions. After a few days of getting familiar with the new equipment, I requested additional instruction and fine tuning of the TV setup and Apple Music integration. Carson met with me and made adjustments to the TV setup to better fit my viewing preferences and re-instructed me about how Apple Music worked with my soundbar. I’m providing all this detail to share with you my belief that working with AVC is not just a good decision if you have extensive experience with up-to-date technology and want to “geek out” with real pros in the audio/video universe, but it is a smart decision to choose this company because it has a “customer first” approach to sales. What you will get from AVC (that you won’t get from those “big box” stores or online markets) is a group of dedicated experts with decades of audio and video sales and engineering experience who are focused on providing the best possible customer service experience while also providing the best equipment that your money can buy. They respect you and your home. They respect your budget and work within the limits you set. They are patient and kind. I believe that my decision to work with David, Robert, Martin and Carson and Audio-Video of Charlotte was a good one and I highly recommend their services to others.Posted onTrustindex verifies that the original source of the review is Google. David is a true professional. I called about a vintage item that he could not service yet he took the time to steer me towards people who could help. That’s the type of service that builds life long Customers. Highly recommend!Posted onTrustindex verifies that the original source of the review is Google. Martin did an outstanding job setting up our outdoor TV and audio system—everything works perfectly and looks great. David was equally impressive, helping us stay within our budget while still meeting all of our needs. We couldn’t be happier—thank you bothPosted onTrustindex verifies that the original source of the review is Google. Great experience! Very professional and exceptional workmanship.Posted onTrustindex verifies that the original source of the review is Google. David and team installed a ultra short throw projector, screen and sound system for us last year and we’re still loving it a year later. He worked with his vendor to replace several damaged screens for us and was very responsive to any issues that arose. I would definitely recommend them for any audio or video needs.Posted onTrustindex verifies that the original source of the review is Google. David and team did a great job on my new indoor and outdoor audio system. They took a hodgepodge of old components, added some outdoor speakers, and tied it all together with a new Sonos system. They were highly responsive and thorough with their work. Would highly recommend.Posted onTrustindex verifies that the original source of the review is Google. Five stars for Audio Video Charlotte! They installed a new TV above my fireplace with all the wiring completely hidden, and I couldn’t be happier with the results. I got quotes from several places, including Best Buy, and Audio Video Charlotte’s pricing was right in line. David, the owner, was super responsive and provided multiple quote options to fit my needs. No hidden fees or surprises. Martin, the installer, was a pro. He made sure everything was securely mounted and perfectly level. Great experience from start to finish. I highly recommend!Posted onTrustindex verifies that the original source of the review is Google. I’m so pleased with Audio Video Charlotte and their prompt service. Martin came and fixed everything quickly and now all is working great. Thank you so much 😊
